2017 CIO Awards & Success Stories

OC Information Technology Wins Three NACo Achievement Awards for 2017 (May 2017)


OC Information Technology’s Shared Services Strategy, HR Data Analytics program, and myOCgov Mobile Application have been recognized with Achievement Awards from the National Association of Counties (NACo). The awards honor innovative, effective county government programs that enhance services for residents.

NACo recognized:

  • *Best in Category* County Administration and Management Category – Implementing a Shared Services Strategy for Information Technology
  • Civic Education and Public Information Category – myOCgov Mobile – Find County of Orange Services Near You
  • Information Technology Category – HR Data Analytics*

Nationally, awards are given in 18 different categories that reflect the vast, comprehensive services counties provide. NACo President Bryan Desloge said, “Counties overcome complex challenges, provide essential services and constantly do more with less. We applaud these Achievement Award-winning counties for outstanding efforts to improve residents’ quality of life.”

*In collaboration with Human Resource Services (HRS)


Image of Charles Eckstrom

OCIT’s Charles Eckstrom Awarded as 2017 Innovator of the Year (May 2017)

In June of 2016, Charles Eckstrom was recruited from the private sector and brought into OCIT as the Assistant Chief Information Officer responsible for leading OCIT’s Business Services teams. Through Mr. Eckstrom’s leadership and vision, and with his passion for civic technology, OCIT has managed to drive innovation within a once stagnant sector of the County, demonstrating that modernization does not require huge financial investments, but rather success can be achieved through quick and iterative development processes with close engagement with agency business customers.

The Association of California Cities – Orange County (ACCOC) recognized Mr. Eckstrom with the 2017 Innovator of the Year Award at their Annual Golden Hub of Innovation’s award ceremony on May 12, 2017. This category recognizes an individual who has “led the charge” when it comes to innovation in a public agency and how this individual was essential to the program and their ability to positively affect the community.


Award-Winning OC Expediter Continues to Wow the Industry (February 2017)

OC Expediter has been named as a semifinalist in the Innovations in American Government Award competition sponsored by the Ford Foundation and administered by the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The Innovations Awards seek to recognize and promote excellence and creativity in the public sector.

An enterprise procurement application that has been deployed in 17 County agencies/departments, OC Expediter was developed over a nine-month period with participation from CEO Procurement and OCIT's Business Analysis, Project Management, and Enterprise and Multi-Agency Applications teams. The application was completed on time and significantly under budget.

End users praise OC Expediter's intuitive user interface and overall usability. Replacing a previously manual process, the application's ease-of-use has helped to speed adoption and ensure customer satisfaction. Starting with its first deployment, OC Expediter has reduced requisition time for goods and services at participating agencies/departments by at least 75%.