The PMO provides structure and leadership of IT projects and programs through the establishment and implementation of a consistent project management methodology, project selection process, standards, training, templates and tools. Supporting multiple stakeholders, this office is responsible for IT Project & Portfolio Management, IT Program Management and IT Strategic Planning.
A. IT Project & Portfolio Management
The PMO manages the project selection process and oversight of the County IT project portfolio to the CEO and Board of Supervisors.
Benefits:
- Manages selection of Countywide IT initiatives over $150K via the IT Investment Review Board
- Provides transparency and accountability to the Board on Countywide IT projects over $150K through the Quarterly IT Project Status & Risk Assessment Reports
- Provides Independent Verification & Validation (IV&V) and Project Oversight (IPOC) Services for major IT projects
- Provides Countywide project management training on methodology, standards, guidelines, and policies to ensure projects are managed effectively and consistently
- Promotes IT project management best practices through the County PM Community of Practice
- Provides project management support to Agency and CEO-IT projects
B. IT Program Management
The PMO provides leadership and development of Countywide or regional programs to achieve on-going business objectives that are often dynamic. The program is sponsored by County Executive leaders to achieve specific goals.
Program Definition
A County Program focuses on the coordination of a number of related projects and other activities over time to deliver specific business objectives and outcomes that benefit the County. Reporting to an Executive Sponsor and Steering Committee, a Program Manager is assigned to perform the following:
- Develops and manages program objectives, governance, approaches and outcomes
- Establishes and publishes program priorities and budgets
- Facilitates collaboration through the establishment of both technical and business working groups as required.
- Works with appropriate stakeholders to establish policy, standards, guidelines and principles in support of the program
- Directs and manages implementation of new services, changes and enhancements
- Manages stakeholder satisfaction
- Oversees operational efficiency
